Last updated 20 August 2021
Clinics Operations Limited is a registered company (Company Number 13484651) established under and governed by English law. Care Oncology Clinic is a trade name of Health Clinics Limited. The services described are provided by Care Oncology Clinic in England
1.1.1 our website https://careoncologyclinic.com/ (the “Website”, the “Portal“)
1.5.2 Our Data Retention policy (https://careoncologyclinic.com/data-retention-policy/), as may be updated from time to time, which sets out data retention periods.
2. The Service
2.1 The Service enables you to register a Patient Portal account providing (but not limited to) the following features:
2.2 The Care Oncology Clinic is able to activate or deactivate (all or certain elements of) the Services set out in section 2.1 at its discretion in relation to some or all of its registered patients. If this should occur, then it is something you can discuss directly with the Care Oncology Clinic.
2.3 After you have accessed your medical record you may be given the option of exporting or printing elements of your record. We recommend that you should only print or export any data where there is a clear need for you to do so. If you do choose to print or export any data then it is out of our control and you are responsible for ensuring that any medical record data you export or print is held securely. We will not be liable for any disclosure of sensitive and personal data if such disclosure arises as a result of you using the Service to export or print out or otherwise share any information made available to you via the Website or Portal.
3. Accessing the Service
3.1 We do not guarantee that the Service will always be available or that access to it will be uninterrupted. Access to the Service (whether via the Website or the Portal) is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the Service without notice. We will not be liable to you if for any reason the Service is unavailable at any time or for any period.
3.2 You are responsible for making all arrangements necessary for you to access the Service (including, having access to an internet connection and an appropriate Device or browser as appropriate).
4. Registering to use the Service
4.1 If you select or are provided with a user identification code, password or any other piece of information as part of our registration or security procedures, you must treat such information as confidential. You must not disclose it to any third party.
4.3 If you know or suspect that anyone other than you knows your user identification code or password, you must promptly reset your password to something which only you know.
4.4 You can retrieve, change, or request that we delete the details you place with us. You will only receive emails that you have agreed to, or those necessary for provision of the services or for administrative purposes.
4.5 You must only use the Service for lawful purposes and you must not infringe the rights of other users of the Service.
4.6 You may only access the Patient Portal if you are at least 18 years of age.
4.7 We may suspend services or terminate user accounts if we reasonably suspect that they are being used in breach of the age restrictions set out in this section.
5. Prohibited Uses
5.1 You may use the Service only for lawful purposes. You may not use the Service in any way:
5.1.1 that breaches any applicable local, national or international law or regulation;
5.1.3 which infringes our intellectual property rights or those of any third party in relation to your use of the Service;
5.1.4 to transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of the Service;
5.1.5 that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users;
5.1.6 to access, send, knowingly receive, upload, download, use or re-use any personal information regarding any person other than yourself without their explicit prior written consent;
5.1.7 to collect or harvest any information or data in respect of the Service or our systems or attempt to decipher any transmissions to or from the servers running the Service; or
5.1.8 to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
6. Linking to our Website or Portal
6.1 You may with prior written consent link to the Website or Portal, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
6.2 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. Our Website or Portal must not be framed on (or form part of) any other site or mobile application (as appropriate).
6.3 We reserve the right to withdraw linking permission without notice.
7. Intellectual Property Rights
7.1 We are the owner (or the licensee) of all intellectual property rights in the Service (including, our Website and our Portal). Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
7.2 You may use the Service only for your personal use. You must not use any part of the Service for commercial purposes without obtaining an express licence in writing to do so from us (or our licensors as appropriate).
8. LIMITATIONS OF LIABILITY
Please read this section carefully as it sets out the limits of our liability to you in relation to your use of the Service.
8.2 Subject to section 8.1, we will not be liable or responsible for:
8.2.1 any loss or damage that was not caused by a breach on our part;
8.2.2 any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure);
8.2.3 any indirect or consequential losses that were not foreseeable to both you and us when you commenced using the Service (loss or damage is ‘foreseeable’ if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into the contract created by your use of the Service);
8.2.4 any loss or damage arising from an inability to use the Service; or
8.2.5 use of or reliance on any content displayed through the Service (regardless of the origins of such content unless due to our breach or negligence).
8.3 Subject to section 8.1, our liability (and that of our suppliers or licensors) for any losses suffered arising out of, or in connection with, your use of the Service, whether in contract, tort (including negligence or breach of statutory duty), or otherwise is limited to the sum of one thousand pounds (£1,000).
8.4 We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Service (including, the Website and/or the Portal) or to your downloading of any content or in respect of any website linked to it.
8.5 Please note that we only make the Service available to you for domestic and private use. You agree not to use the Service for any commercial or business purposes.
8.6 To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Service, whether express or implied.
8.7 This section does not affect any legal rights you may have as a consumer in relation to defective services or software. Advice about your legal rights is available from your local Citizen’s Advice or Trading Standards Office.
9.1 Whilst we work to strong security standards, we do not guarantee that our Portal or Website will be secure or free from bugs or viruses and you should use your own virus protection software.
9.2 You must not misuse the Service by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Portal or our Website, the server on which our Website is stored or any server, computer or database connected to the Portal or our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you may be committing a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Service will cease immediately.
10.1.1 all rights granted to you shall cease;
11. Collection of Personal Data
12. Choice of Law and Jurisdiction
12.2 The Service is intended for use by persons resident within the United Kingdom. If you are accessing or attempting to access the Service from any other location then: (i) we make no representations that you will be able to access the Service or that it will function correctly; and (ii) you are responsible for ensuring that you act in accordance with any applicable laws in whatever jurisdiction you are resident.
The Care Oncology logo, is a registered trademark, which is either owned by, or licensed to, the Care Oncology Clinic.
The Care Oncology treatment protocol is protected by patents in a range of countries.
Care Oncology Clinic is a trading name of Clinics Operations Limited, a limited liability company registered in the United Kingdom under company number 13484651 and with a registered address of The Walbrook Building, 25 Walbrook, London, England, EC4N 8AF.
To contact us, please email firstname.lastname@example.org